Return and Refund Policy

**Damages and Refund Policy**

At Carbonbased Cellfood, we are committed to providing you with high-quality products and exceptional customer service. We understand that situations may arise where damages occur or refunds are needed. Please review our policy below regarding damages and refunds:

**Damages:**

If you receive a damaged or defective product from Carbonbased Cellfood, please follow these steps:

1. Contact our Customer Support within 48 hours of receiving the damaged product.

2. Provide clear photos of the damaged product, its packaging, and any relevant details.

3. We will review the provided information and, if the damage is confirmed, we will provide instructions for returning the damaged product.

**Refunds:**

Our refund policy covers the following scenarios:

1. **Damaged or Defective Product:** If a product you receive is damaged, defective, or doesn't meet our quality standards, you can request a full refund. Please follow the procedure outlined under "Damages."

2. **Unsatisfactory Results:** We stand by the effectiveness of our products. However, if you find that the product doesn't meet your expectations or you experience unsatisfactory results, please follow these steps:

   - Contact our Customer Support within 30 days of receiving the product.

   - Explain your experience and reason for dissatisfaction.

   - Return the remaining product to us as instructed by our team.

   - Upon receiving the returned product, we will process a refund for the product's purchase price, excluding shipping and handling fees.

**Terms and Conditions:**

1. Refunds will be issued using the original payment method within 7-10 business days after receiving the returned product.

2. Shipping and handling fees are non-refundable, except in cases of our error.

3. Carbonbased Cellfood reserves the right to deny refunds or exchanges if the product has been misused, tampered with, or not used according to instructions.

Please note that our policy is subject to change, and any updates will be reflected on our website. We are here to ensure your satisfaction and provide assistance throughout the process. For any questions or concerns regarding our Damages and Refund Policy, please contact our Customer Support. Your well-being is our priority, and we appreciate your trust in Carbonbased Cellfood.

    DISCLAIMER

*** Information and statements about the products on this site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should not use the information contained here for diagnosing or treating a health problem or disease, or for prescribing any medication. We recommend that you consult with a qualified healthcare practitioner before using any herbal products, particularly if you are pregnant, nursing, or on any other medications. ***